Why Is My Phone Stuck on SOS Only? Troubleshooting Guide for Common Connectivity Issues

Why Is My Phone Stuck on SOS Only? Troubleshooting Guide for Common Connectivity Issues

Why Is My Phone Stuck on SOS Only? Troubleshooting Guide for Common Connectivity Issues


When your phone is stuck on SOS only, it can be a frustrating experience. This usually means that your device is unable to connect to the cellular network, leaving you with limited or no service. Fortunately, there are several common reasons why this may be happening, and troubleshooting steps you can take to resolve the issue. In this article, we will explore the possible causes and solutions for your phone being stuck on SOS only.

1. Check your network coverage

One of the first things you should do when your phone is stuck on SOS only is to check your network coverage. This can be done by visiting your wireless carrier’s website or using their official mobile app. Look for a coverage map and compare it to your current location. If you are in an area with poor coverage, it could explain why you are only able to connect to emergency services. Consider moving to a different location with better signal strength.

2. Restart your phone

Sometimes, a simple restart can resolve connectivity issues. Turn off your phone and wait for a few seconds before turning it back on. This can help refresh your device’s network settings and establish a new connection to the cellular network. After the restart, check if the issue persists. If your phone is still stuck on SOS only, proceed to the next troubleshooting step.

3. Check your SIM card

A faulty or improperly inserted SIM card can also cause your phone to be stuck on SOS only. Remove the SIM card from your device and inspect it for any signs of damage or dirt. Clean the SIM card gently with a soft cloth if necessary. Make sure that it is properly inserted into your phone’s SIM card slot. If you have another SIM card available, consider swapping them to test if the issue lies with the SIM card itself.

4. Enable and disable airplane mode

Toggling airplane mode on and off can help resolve various connectivity issues, including being stuck on SOS only. Go to your phone’s settings and find the option for airplane mode. Enable it and wait for a few seconds before disabling it again. This will force your phone to reconnect to the cellular network and may resolve the problem.

5. Update your phone’s software

Outdated software can sometimes interfere with your phone’s connectivity. Make sure that your device’s software is up to date by checking for any available updates. Software updates often include bug fixes and improvements that can address network-related issues. Follow the instructions provided by your phone’s manufacturer to update the software.

6. Reset network settings

If none of the previous steps have resolved the issue, you may need to reset your phone’s network settings. Keep in mind that this will remove all saved Wi-Fi passwords and Bluetooth connections. However, it can often fix complex connectivity issues. To reset network settings, go to your phone’s settings, find the option for network or connections, and select the option to reset network settings.


Being stuck on SOS only can be frustrating, but with the troubleshooting guide provided above, you can resolve common connectivity issues and regain full network access on your phone. Remember to check your network coverage, restart your phone, check your SIM card, toggle airplane mode, update your software, and reset network settings if needed. By following these steps, you should be able to troubleshoot and resolve the issue effectively. If the problem persists, it is recommended to contact your wireless carrier for further assistance.


1. Why is my phone stuck on SOS only?

The reason for your phone being stuck on SOS only could be due to a weak network signal or a problem with your SIM card.

2. How can I check if I have a network signal?

To check if you have a network signal, look at the signal bars displayed on your phone. If you have low or no signal bars, that could be the reason for being stuck on SOS only.

3. What should I do if my network signal is weak?

If your network signal is weak, try moving to a different location that has better signal strength. You can also try restarting your phone or enabling and disabling airplane mode to refresh the network connection.

4. What if I have a strong network signal but still stuck on SOS only?

If you have a strong network signal but are still stuck on SOS only, there may be an issue with your SIM card. Try removing and reinserting the SIM card, making sure it is properly seated. If that doesn’t work, contact your network service provider for assistance.

5. Can a faulty SIM card cause the SOS only issue?

Yes, a faulty SIM card can cause the SOS only issue. If your SIM card is damaged or not functioning correctly, it may not be able to establish a proper network connection.

6. How do I know if my SIM card is faulty?

You can try using the SIM card in a different phone to see if it works properly. If the SIM card still shows SOS only in another phone, it is likely faulty. You can also try using a different SIM card in your phone to verify if the issue is with the SIM card or the phone itself.

7. Can a software issue cause the SOS only problem?

Yes, a software issue on your phone can potentially cause the SOS only problem. It could be a glitch or a bug that is preventing your phone from connecting to the network properly. In this case, try restarting your phone or performing a software update to see if it resolves the issue.

8. Will a factory reset fix the SOS only problem?

Performing a factory reset can potentially fix the SOS only problem, but it should be considered as a last resort. A factory reset will erase all the data on your phone, so make sure to back up your important files before proceeding.

9. What if none of the troubleshooting steps work?

If none of the troubleshooting steps work and you are still stuck on SOS only, it is recommended to contact your network service provider. They will be able to assist you further and determine if there is a network issue or if there is a problem with your phone or SIM card.

10. Are there any preventive measures to avoid the SOS only issue?

To avoid the SOS only issue, make sure your phone software is up to date. Also, handle your SIM card with care to prevent any physical damage. Additionally, keep your phone in areas with good network coverage to ensure a stable connection.