How to Delete a Print Job That Won't Delete: A Step-by-Step Guide

How to Delete a Print Job That Won’t Delete: A Step-by-Step Guide

Introduction

We’ve all been there – standing in front of the printer, desperately trying to delete a print job that just won’t go away. Whether it’s due to a connectivity issue or a printer error, it can be frustrating when you can’t clear the print queue. But fear not, we’ve got you covered. In this step-by-step guide, we’ll show you exactly how to delete a print job that won’t delete.

Step 1: Cancel the Print Job

The first step in getting rid of a stubborn print job is to cancel it. Open the print queue by clicking on the printer icon in your taskbar. Locate the print job that won’t delete, right-click on it, and select “Cancel” from the drop-down menu. If this doesn’t work, proceed to the next step.

Step 2: Restart the Print Spooler Service

If canceling the print job didn’t do the trick, the next step is to restart the print spooler service. Press the Windows key + R to open the Run dialog box, then type “services.msc” and hit Enter. In the Services window, locate the “Print Spooler” service, right-click on it, and select “Restart” from the menu. Wait a few moments for the service to restart, and then check if the print job has been deleted.

Step 3: Clear the Print Queue Manually

If the print job still persists, you can try clearing the print queue manually. Open the Run dialog box again by pressing the Windows key + R, then type “spool” and hit Enter. This will open the Printers folder. Locate the files with the “.spl” and “.shd” extensions, right-click on them, and select “Delete” from the menu. Restart the print spooler service again and check if the print job has been removed.

Step 4: Use Command Prompt

If all else fails, you can try using Command Prompt to delete the print job. Press the Windows key + R to open the Run dialog box, then type “cmd” and hit Enter. In the Command Prompt window, type the following commands, pressing Enter after each one:

1. net stop spooler
2. del /Q /F /S “%systemroot%\System32\spool\PRINTERS\*”
3. net start spooler

These commands will stop the spooler service, delete all the files in the Printers folder, and then start the spooler service again. After running these commands, check if the print job has been successfully deleted.

Conclusion

Deleting a print job that won’t delete can be a frustrating experience, but with the steps outlined in this guide, you should be able to clear the print queue and get your printer back on track. Remember to cancel the print job first, restart the print spooler service, and if necessary, clear the print queue manually or use Command Prompt. By following these steps, you’ll be able to resolve any stubborn print job issues and get back to printing smoothly.


FAQ

1. How do I delete a print job that won’t delete?

To delete a print job that won’t delete, you can follow these steps:
1. Open the print queue on your computer.
2. Stop the print spooler service.
3. Delete the contents of the Printers folder.
4. Restart the print spooler service.

2. What is a print job?

A print job refers to a document or file sent to a printer for printing. It typically includes various settings such as the number of copies, page range, and paper size.

3. Why won’t my print job delete?

There can be several reasons why a print job won’t delete, including a communication issue between the printer and the computer, a stuck print queue, or a malfunctioning print spooler service.

4. How can I manually delete a print job?

You can manually delete a print job by following these steps:
1. Open the print queue on your computer.
2. Right-click on the print job that won’t delete.
3. Select “Cancel” or “Delete” option from the drop-down menu.

5. What is the print spooler service?

The print spooler service is a software component in the Windows operating system that manages print jobs. It helps in queuing and managing the print jobs sent to the printer.

6. How do I stop the print spooler service?

To stop the print spooler service, you can follow these steps:
1. Open the Services window on your computer.
2. Locate the “Print Spooler” service.
3. Right-click on it and select “Stop” option.

7. How do I restart the print spooler service?

To restart the print spooler service, you can follow these steps:
1. Open the Services window on your computer.
2. Locate the “Print Spooler” service.
3. Right-click on it and select “Restart” option.

8. Where can I find the Printers folder?

The Printers folder can typically be found in the “Control Panel” or “Settings” section of your computer’s operating system.

9. How do I delete the contents of the Printers folder?

To delete the contents of the Printers folder, you can follow these steps:
1. Open the Printers folder on your computer.
2. Select all the files and folders.
3. Press the “Delete” key on your keyboard or right-click and select “Delete” option.

10. Do I need administrative privileges to delete a print job?

Yes, you need administrative privileges on your computer to delete a print job that won’t delete. Administrative privileges are necessary to access and modify system files and services.